This Client Agreement ("Agreement") is entered into between you ("Client") and Riftvol Markets Ltd ("Riftvol", "we", "us"), a company incorporated in England and Wales (Company No. 04514361) and authorised and regulated by the Financial Conduct Authority (FCA Reference No. 195355).
This Agreement sets out the terms on which Riftvol will provide investment and ancillary services to you and governs all transactions between us. It should be read in conjunction with our Terms of Use, Privacy Policy, Risk Disclosure Notice and any other documents we provide to you.
By opening an account with Riftvol, you acknowledge and accept the following risks:
Riftvol charges are primarily incorporated within the spread — the difference between the buy and sell price of an instrument. Additional charges may apply as set out below:
| Service | Standard Account | Pro Account | Type |
|---|---|---|---|
| Forex Spreads (major pairs) | From 0.8 pts | From 0.2 pts | Spread |
| Index CFDs | From 0.6 pts | From 0.2 pts | Spread |
| Share CFDs | 0.10% commission | 0.05% commission | Commission |
| Overnight Funding | LIBOR ± 2.5% | LIBOR ± 1.5% | Daily |
| Inactivity Fee | £12/month after 2 yrs | Waived | Conditional |
| Deposits & Withdrawals | Free (selected methods) | Free (all methods) | Free |
| Guaranteed Stop Order | Premium applicable | Premium applicable | Premium |
All fees are subject to change. We will provide at least 10 business days' notice of any material changes to our fee schedule.
Riftvol is required under FCA rules to take all sufficient steps to obtain the best possible result for clients when executing orders. Our Order Execution Policy sets out how we achieve this obligation.
We execute orders on a principal basis, meaning we act as the counterparty to all trades. Execution factors we consider include: price, costs, speed, likelihood of execution, order size and nature, and any other relevant consideration. For retail clients, the best possible result is generally determined by the total consideration representing the price of the financial instrument and costs relating to execution.
Trading on margin allows you to open positions with a value greater than the funds in your account. The margin requirement represents the minimum deposit needed to open and maintain a position.
Retail clients benefit from negative balance protection — you cannot lose more than the total funds in your account. Leverage for retail clients is limited in accordance with FCA regulations:
If your account equity falls below the required margin level, we may issue a margin call and/or close positions automatically to prevent further losses.
As a market maker, Riftvol acts as counterparty to your trades. This creates an inherent potential conflict of interest. We manage this through organisational and administrative arrangements, including separation of client-facing and trading functions.
We maintain a Conflicts of Interest Policy that identifies, prevents and manages conflicts. A summary is available on our website. Where conflicts cannot be adequately managed, we will disclose them to you before providing the relevant service.
Riftvol reserves the right to amend this Agreement at any time. For changes that are material and adverse to your interests, we will provide at least 10 business days' written notice by email before the change takes effect.
For non-material changes or changes required by applicable law or regulation, we may implement changes with immediate effect and will notify you as soon as reasonably practicable. Your continued use of our services after the effective date of any amendment constitutes your acceptance of the revised Agreement.
If you do not accept a proposed amendment, you have the right to close your account before the change takes effect without penalty. To close your account, please contact us at support@Riftvolmarkets.com.